Privacy Policy
Last updated: April 12, 2026
Grappler Industries, LLC D.B.A Oregon Jiu Jitsu Lab ("OJJ Lab," "we," "us," or "our")
1. Information We Collect
We collect the following personal information when you interact with our website and services:
- Name (first and last, including children's names for youth programs)
- Email address
- Phone number
- Sex (for program personalization)
- Age or date of birth (for class eligibility)
- Program preferences and qualifier responses
- Waiver acknowledgment (timestamp, IP address)
- Device information and cookies
2. How We Use Your Information
- Process trial class bookings and scheduling
- Send verification codes to confirm your identity
- Send class reminders and booking confirmations
- Personalize your experience and recommend programs
- Manage membership accounts and billing
- Send marketing communications (only with your consent)
- Improve our website and services
3. SMS and Voice Communications
By providing your phone number and selecting a verification method, you consent to receive:
- One-time verification codes via text message or voice call
- Trial class reminders and confirmations
- Scheduling updates and notifications
Message and data rates may apply. Message frequency varies. Reply STOP to any text message to opt out. Reply HELP for assistance.
4. Email Communications
We send transactional emails (booking confirmations, verification codes, reminders) and, with your consent, marketing emails. Every marketing email includes an unsubscribe link. You can opt out of marketing emails at any time without affecting your membership or bookings.
5. Third-Party Services
We use the following third-party services to operate our business:
- Twilio — SMS and voice verification, text message delivery
- Resend — Email delivery
- Cloudflare — Website hosting, security, and performance
- Google Calendar — Class scheduling
- Stripe — Payment processing
- Trigger.dev — Workflow automation
Each service has its own privacy policy governing how they handle your data.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you request deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention or financial records).
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of SMS communications by replying STOP
To exercise any of these rights, contact us at privacy@ojjlab.com.
8. Children's Privacy
Our youth programs serve children ages 5–15. We collect children's information (name, age, sex) only with the consent of a parent or legal guardian. Parents may request access to, correction of, or deletion of their child's information at any time by contacting us at privacy@ojjlab.com.
9. Cookies and Tracking
We use essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can manage your cookie preferences through the consent banner displayed when you first visit our site.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this privacy policy or our data practices, contact us: